CalTec
Services

Complete IT operations for your organization

Every plan is tailored to how your business actually works. These are the building blocks.

Managed IT Support

Your IT department, on a predictable monthly plan.

  • Remote helpdesk via ticket, phone or email
  • Response commitments in writing, including two business hours for critical issues
  • Workstation patch management for Windows and common software
  • Backup monitoring, with scheduled restore testing to prove your data comes back
  • Microsoft 365 and Google Workspace administration: users, licensing, MFA, policies
  • Unbiased hardware and software advisory: we recommend, you buy at market price, nobody pads a margin
  • Scheduled on-site visits and strategic quarterly reviews on higher plans

Networking & Security

The network your business runs on, designed, built and defended.

  • Network design and build: structured cabling, switching, Wi-Fi, firewalls
  • Proactive monitoring of network devices with outage alerting
  • Endpoint security oversight: antivirus and threat detection watched and acted on
  • CCTV and physical security systems, surveyed, installed and monitored
  • MFA, access control and security hardening aligned with cyber insurance requirements
  • Documentation and controls that support compliance obligations as they arrive

VOIP & Communications

Modern communications without the PBX headaches.

  • Cloud phone systems with clear call quality and sensible per-user costs
  • Migration off aging on-premise PBX hardware
  • Auto-attendants, call routing, voicemail-to-email
  • Unified communications alongside Microsoft 365 or Google Workspace

AI & Automation

Custom AI systems, built and deployed for real clients.

  • Custom AI systems scoped, built and deployed for clients, in production today
  • Document processing and drafting automation for paperwork-heavy operations
  • Workflow automation that connects the software you already use, so data stops being retyped
  • Private deployments on open-weight models when confidential data must never leave your premises
  • Frontier model integrations when the cloud is the better fit, chosen on merit, not hype
  • Straight advice: when AI is the wrong tool for a job, we say so before you spend

Compliance comes standard

Every managed plan includes the same security and compliance spine: tested backups, MFA, patching that happens, and documentation you can hand to an insurer or a regulator. It is in every tier, never an upsell, because being defensible should not be a premium feature.

Not sure what you need?

Start with a free consultation. We will look at what you have, flag the risks, and recommend a plan sized to your team.

Free Consultation